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Teaching Online

Facilitating Online Social Presence

By Kerri Patton
September 15, 2022

Introduction

Students report greater satisfaction in online courses where they perceive instructors to be active and engaged—that is, “socially present.” In the absence of their physical presence, online educators must establish a strong virtual presence with students to foster and sustain connectedness for the duration of a course. These connections are key to building a strong community of learning, which is a motivating factor for all learners. Read on for three straightforward strategies you can use in your online classroom to ramp up your social presence and foster connection with your students.

Create a Social Presence Plan

Developing an online course takes plenty of time and a great deal of planning. Once your curriculum is developed, your learning materials are chosen and vetted, and your class is constructed and published online, you might think your work is done. Good news: much of it is! To ensure all your efforts pay off when it’s “go time,” don’t forget to create a social presence plan that maps out how you will build, foster, and sustain meaningful and consistent engagement for the duration of your course. This plan might include strategies for items such as:

  • Posting Announcements: How often will you post? What type of information will you share? How will you share this information (written, audio, video)? What announcement content can you create ahead of time so it can be repurposed each term?
  • Giving Feedback: What level of feedback will you offer your students? Which assignments will you target for customized feedback? How will you deliver this feedback (written, audio, video)?
  • Participating in Discussions: When will you enter the conversation? As the subject-matter expert, how can you further a discussion without smothering it? How will you encourage more participation from group members? How will you intercede if group members get off track?
  • Holding Synchronous Office Hours: How will you structure office hours to encourage participation? How can you purpose office hours to achieve particular goals (e.g., live working sessions, interactive Q&As, collaborative problem-solving, etc.)?

Customize Announcements

Published right at the top of all Canvas courses, course announcements are located in a high-traffic area that is convenient for learners to engage with every time they log in to a course. Take advantage of this “prime real estate” by regularly using announcements. Doing so is an easy way to increase your presence and build a rapport with your students. Here are different types of announcements you might use in your course:

  • Regular Weekly Announcements: Start students off on the right foot by letting them know what’s to come in the week ahead. You can also highlight important due dates.
    Screenshot of weekly announcements in a Canvas course
    Screenshot of a list of regular weekly announcements posted in a Canvas course
  • Content-Specific Announcements: Hook students into a new unit or lesson by posting an enticing introduction that grabs their attention. Inject your energy and expertise into a topic by offering concentrated bursts of content-rich information that relates directly to what students are learning. Sell learners on “What’s in it for me?” and increase their interest in your topic by explaining how they will benefit from what’s being taught.
    Screenshot of a content-specific announcement
    Screenshot of a content-specific announcement
  • “Lesson Wrap-Up” Announcements: Extend student learning by wrapping up what’s just been covered and connecting it to the real world. Students want your subject-matter expertise—here’s a great chance to weigh in.
    Screenshot of a "Lesson Wrap-Up" Announcement
    Screenshot of a “lesson wrap-up” announcement
  • Solutions-Based Announcements: Offer helpful hints to students as they work through their assignments. Posting homework help and worked examples for students to reference as they complete their work is a fantastic way to guide their learning.
    Screenshot of a Solutions-Based Announcement (Homework Help)
    Screenshot of a solutions-based (homework help) announcement
  • “Just-in-Time” Announcements: Broadcast logistical updates as needed to alert students to important information that will affect them. Examples include updates to course content, technical issues, grading information, etc.
    Screenshot of a Just-in-Time Announcement
    Screenshot of a “just-in-time” announcement
  • Connection Announcements: Connect course content to the real world. Adult learners want to take what they’re learning in class and apply it to their lives and professions. Use announcements to show them how those arenas connect. Additionally, use announcements to connect your students to relevant job and professional development opportunities and/or resources that encourage them to engage with the subject matter more in-depth outside of class.
    Screenshot of a Connection Announcement Highlighting Additional Opportunities for Students Outside of Class
    Screenshot of a connection announcement advertising additional opportunities to students

Bonus Tip: Enabling the commenting feature on your announcements will encourage additional student-to-teacher and student-to-student interactions, which helps build community!

Give Prompt, High-Quality Feedback

Ensure that the feedback you offer to students is prompt. Being prompt in your replies will teach learners that they can rely on you to be present and responsive, which models professionalism and builds trust. Whether returning student calls, replying to questions in discussion forums, responding to student emails, or grading assignments and giving feedback, your timeliness matters to students so they get the information they need to make progress in your course.

Similarly, the quality of your feedback matters. Adult learners desire your expertise. They want your feedback to reflect on, learn from, and inform their current and future academic and professional efforts. Though it might be tempting to allow Canvas to auto-grade assignments, leaving students tailored comments, questions, insights, and suggestions for improvement is better for their learning. Giving customized feedback (via text, audio, or video comments in Speedgrader) is yet another way to beef up your presence in the course as learners can interact with your comments and respond.

Bonus Tip: Saving commonly used feedback for reuse (in a Word document, Excel file, etc.) is one way to make the grading process quicker. Just don’t forget to review and edit what you’ve written each time you copy it into Speedgrader Comments to ensure it’s accurate and fine-tuned for each student.

This article is based on a conference presentation by Kerri Patton and Terry Tao entitled “Facilitating Online Social Presence,” which was presented at the UW Extended Campus 2022 Collaborative Online Programs Faculty Symposium, May 24-25, 2022, Middleton, WI, United States. https://ce.uwex.edu/faculty-symposium/

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Step Up Your Students’ Motivation Using Personalized Feedback

By Brian Chervitz
September 1, 2022

It can be difficult knowing how to increase student motivation in your online course. But online learning has a ton of ways to raise engagement and students’ motivation! This article focuses on the ways that providing kinds of personalized feedback can ensure your students are getting the resources and comments that best address their needs.

How to Use This Article

Use the following article in the way best suited for your needs:

  • Read Step 1 if you want the most important information and a simple example. This is for faculty who just want the abstract or are looking for an easy way to improve their instruction.
  • Also read Step 2 if you want to implement more advanced personalized feedback. This is for faculty who want to improve their quality of feedback and want more than the basics.
  • Continue to Step 3 if you want to learn more about using personalized feedback throughout your course, beyond just assignments. This is for faculty who are open to changing different parts of their course. Your instructional designer can help you incorporate personalized feedback into your course!

Step 1: Introduction to Personalized Feedback

Personalized feedback is not new. Grades and comments from instructors are foundational in any course. But effective feedback should be more personalized than a letter grade or a simple “Nice job!” or “Try again!” Providing adaptive and personalized feedback can help students perform better in the course, become more self-regulated learners, and stay motivated to complete the coursework (Maier & Klotz, 2022). Plus, students prefer personalized feedback over general comments (Cramp, 2011), and it motivates them to put more effort into a course.

Teaching a large survey course, an asynchronous online course, or both limits how realistic it is to provide personalized feedback to all learners on all learning tasks (Planar & Moya, 2016). Still, feedback is crucial for helping students learn, improve their capabilities, and become effective practitioners in their fields. Furthermore, offering timely feedback can be a challenge too, but it is critical for the learning process that feedback comes just in time for students to practice and improve their skills.

The Best Feedback Is Formative

Feedback is most effective when it comes during the learning process rather than at the end (this is the difference between formative and summative assessments). Giving timely and constructive feedback helps learners improve their knowledge and skills while practicing them before they are assessed for a summative grade. Consider having students submit drafts of their work so you can reinforce strong skills or correct misconceptions early. Another advantage of formative feedback is that there is no grade attached. Detailed feedback tends to be skipped when a summative grade is provided as well (Underwood, 2008).

One important characteristic of strong formative feedback is its actionability. Students should be able to take feedback and immediately know how to use it to improve their work. Reference the criteria for success for the assignment or the overall learning goals of the course when giving specific, actionable feedback as well.

Finally, provide a method for students to engage with the feedback. Develop a way for students to ask follow-up questions based on the comments and suggestions for improvement. Students’ reactions can also inform the instructor on the best ways to provide feedback, especially critical or constructive comments, moving forward. Try offering to meet to discuss the feedback during office hours that week, or even include a link for students to schedule an appointment with you directly in the feedback you provide.

An Example of Personalized Feedback

The most common form of personalized feedback in Canvas is probably the SpeedGrader comment. While using SpeedGrader, instructors have access to a comment box where they can provide praise for excellent work and suggestions for revisions or edits to improve their work. There, instructors can provide summaries of their feedback, explanations of their overall grades, or links to resources. The image below shows an example of a comment on a draft of a research paper. The comment helps the student identify their strengths and their weaknesses in a succinct manner. Ideally, the comment is paired with more in-depth comments within the paper itself.

A screenshot of a comment in which the faculty praises and offers specific constructive feedback.
Image 1: Personalized feedback provided as a SpeedGrader Comment.

Step 2: More Advanced Personalized Feedback

Personalizing suggestions for improvement and praise for student work sounds easy enough, but a serious gap between students’ expectations for feedback and what instructors give is unfortunately common. Carless (2006) identified a discrepancy between the students’ and instructors’ perceptions of how detailed feedback is. Instructors tend to overestimate how detailed and useful their comments are compared to how their students perceive those same comments. One cause of the discrepancy is that students often don’t understand the feedback because they can’t decipher how to use it to improve their work (Planar & Moya, 2016). The feedback coming too late to be useful for students’ learning is another problem (McConlogue, 2020).

In order to be effective, feedback should address multiple components of the learning task and process (Hattie & Timperley, 2007). When providing high-quality personalized feedback, consider the following five areas:

The task: What is the student doing or producing?

Different disciplines require different types of feedback. Is the student’s work authentic and realistic to the field of study? If proficiency in a particular skill (e.g., MS Excel calculations or pronouncing words such as in the image below) is important, the feedback should focus on correcting errors or misconceptions that could lead to errors. In the example below, the instructor could record themselves correcting a mispronunciation. On the other hand, more abstract thinking requires feedback to focus on concepts like organization and sequencing of thoughts and the connections between ideas.

A screenshot of a quiz question asking students to record themselves saying many French words.
Image 2: Faculty can record themselves demonstrating a skill in which a student is deficient, such a pronouncing a word in French.

In addition, the feedback should help students produce authentic artifacts of learning or act like a practitioner in the field. Instructors often do such when teaching citation styles, but feedback could also include information on how to effectively present information in a meeting, use appropriate scientific notation in a lab journal, or write a methods section in an ethnographic study.

The processes: Does the student think and work like a practitioner? How is the student evaluated?

When preparing a presentation at a business meeting, conducting a scientific experiment, or participating in an ethnographic study, are students doing so in the most effective, authentic way? Feedback throughout the processes of learning can help correct procedural errors or misconceptions in a student’s way of thinking.

Further, are students practicing the skills or using the knowledge they need for their assessments? Feedback can help identify the ways students can improve their work to better align with the criteria for success outlined in the course.

Self-regulation: How well does the student plan, set goals, seek help, manage time, etc.?

Feedback can be a powerful tool for helping students reflect on their self-regulation skills. If the quality of their work suffers as a result of poor time management or a lack of planning out their work, students can find feedback helpful in that regard as well. Suggest ways that students can utilize tools (ideally ones that would be accessible or even expected in the field) to perform more effectively. Improving self-regulation is a great benefit of personalized feedback (Wang & Lehman, 2021; Maier & Klotz, 2022). Student motivation and engagement also benefit from more robust self-regulation skills (Planar & Moya, 2016).

The student: How well does the instructor know the student?

Knowing the student (their goals, career aspirations, prior experiences, content knowledge, etc.) is helpful for personalizing feedback. The example pictured below shows instructions for an introductory discussion post in which students describe themselves, including their current careers or career goals. The instructor can then use that initial discussion board to reference this information about students when providing feedback relevant to their careers. It can be greatly motivating for students to revise and improve their work when they see the benefit to their goals or future, or when they feel the instructor is invested in their success.

A discussion board instructing students to provide their name, career goals, and hobbies.
Image 3: Faculty can use introductory discussion boards to curate important information from their students to use in their feedback when appropriate.

The relationship: How does the instructor work with the students?

The way instructors understand their role in the learning process affects the quality and the results of the feedback they give. Students are not motivated by feedback from instructors with an authoritative, controlling presence in the course (McConlogue, 2020). A relationship built on mentorship provides more motivating feedback, whether it’s praise or constructive criticism.

Personalized feedback also greatly benefits students from underrepresented or marginalized groups, especially during their first year in college (Espinoza & Genna, 2021). Having a positive relationship with faculty is a great motivator for students who cannot rely on family or friends to help them navigate the (often unspoken) norms of higher education. In these instances, personalized feedback from instructors is even more important.

Step 3: Personalized Feedback Beyond a SpeedGrader Comment

Thank you for investing in improving the quality of your feedback! By reading this section, you will be well positioned to provide high-quality personalized feedback, even beyond the comment box of SpeedGrader. There are many ways you can offer positive and constructive comments throughout your course.

Audio and Visual Feedback

The written word just doesn’t provide as much information as quickly as the spoken word. A video can convey tone, body language, and facial expressions while the instructor is speaking. In addition, feedback is best delivered in a similar cadence as the student’s work, so a video or audio clip could be more appropriate than a written comment, such as for a foreign language or art course. You might find that students respond more to video recordings of your comments than typed ones, and the video comments might be faster than typing them, anyway!

Canvas SpeedGrader allows you to upload audiovisual files into the grading interface. In 2022, Canvas also integrated the use of emoji into the comment box, which could be an easy way to visually share your tone without recording an audiovisual file.

Performance Recording Comments and Suggestions

Beyond recording a video of your comments, you might upload a video of you providing feedback on a student-uploaded video! For instance, if you were the instructor of a course on public speaking, you might record yourself with the student’s recorded speech, pausing their recording to offer praise and suggestions for improvement. A computer science instructor might have a student who is having trouble with some software record their screen when they encounter the problem, then the instructor can record a video on how to fix that problem!

Product Comments, Edits, Revisions, and Annotations

Within Canvas, instructors are not limited to the comment box within SpeedGrader. When students submit documents or files, instructors can download them and offer comments, edits, revisions, and annotations within that file (e.g., a Microsoft Word document or a Google Spreadsheet). Then, the instructor can re-upload the annotated and revised version of the student’s work to SpeedGrader for the student to review.

Email Check-Ins

Whether scheduled or only on an as-needed basis, reaching out to students through email is a great opportunity not only to develop a strong relationship with them but also to provide them with personalized feedback. Instructors can offer praise or suggestions for improvement based on recent student submissions or reach out with advice or their own experiences to connect with students and motivate them further.

Announcements

While not everyone loves this, many people appreciate a public shout-out for good work! Instructors can use the Announcements feature in Canvas to highlight great work, strong effort, and effective collaboration (or any other positive behavior the instructor wants to see in their course). A weekly announcement that instructors post to improve their presence in the class, connect materials to current events, and/or provide important time-sensitive information can also add a “Student Shout-Out” section. It might be worthwhile to reach out to the student beforehand to get their permission to give them the shout-out, as sometimes public praise can be demotivating for people.

“Message Students Who…”

Canvas makes it easy for instructors to reach out to students according to certain criteria, such as those who earned a specific grade, haven’t yet started an assignment, or had the assignment reassigned to them for revisions. Canvas will dynamically change the address list, but you have to supply the email subject line and body of the message. The message itself is where you can include feedback specific to each group of students. For example, in the image below, the instructor is messaging all the students who have not yet turned in their assignment, including reminders of their office hours and how students can contact them with questions or concerns they have in the email.

A screenshot of an email to students who haven't completed an assignment reminding them to turn it in.
Image 4: Instructors can target messages to specific students to provide more personalized feedback than a course-wide email.

Discussion Boards

Designing an effective discussion board assignment involves more work than just requiring a post and a comment (Berry, 2022). A strong discussion board assignment can facilitate the opportunity for students to provide personalized feedback to each other! If they know the criteria for success and appropriate norms for providing constructive criticism, a peer’s feedback can be a powerful tool for improvement.

Peer Review

Students themselves can provide important feedback to each other, not only in written comments but also through comparisons between work and norms established by the instructor. Students who review a peer’s work not only assess their peer’s submission against the instructor-provided rubric but also compare their peer’s work against their own. Further, by using the rubric as an instructor might, students are getting important perspectives on how rubrics can guide their work. This kind of feedback is especially useful for students, as they often don’t take the perspective of the instructor very often. Finally, the actual written comments students provide each other can be useful, as they can include perspectives or feedback the instructor might not.

Contribute to This Article

If you have a great example of any of the forms of personalized feedback, we would love to share it with our instructors to help make each course at UW Extended Campus as excellent as possible!

In addition, let us know if you use a way of sharing personalized feedback not mentioned in this article. It could be the next innovative spark to help someone else level up their students’ motivation.

Email Brian Chervitz at brian.chervitz@uwex.wisconsin.edu with your ideas.

References

Berry, L. (2022, July 15). A framework for increasing critical thinking, student engagement, and knowledge construction in online discussion. IDigest. https://ce.uwex.edu/a-framework-for-increasing-critical-thinking-student-engagement-and-knowledge-construction-in-online-discussions/

Carless, D. (2006). Differing perceptions in the feedback process. Studies in Higher Education, 31(2), 219–233. http://doi.org/10.1080/03075070600572132.

Cramp, A. (2011). Developing first-year engagement with written feedback. Active Learning in Higher Education, 12, 113–124.

Hattie, J., & Timperley, H. (2007). The power of feedback. Review of Educational Research, 77(1), 81-112.  http://doi.org/10.3102/003465430298487.

Maier, U., & Klotz, C. (2022). Personalized feedback in digital learning environments: Classification framework and literature review. Computer and Education: Artificial Intelligence, 3. https://doi.org/10.1016/j.caeai.2022.100080.

McConlogue, T. (2020). Assessment and feedback in higher education: A guide for teachers. UCL Press. https://doi.org/10.2307/j.ctv13xprqb.2.

Merry, S., & Orsmond, P. (2008). Students’ attitudes to and usage of academic feedback provided via audio files. Bioscience Education, 11.

Planar, D. & Moya, S. (2016). The effectiveness of instructor personalized and formative feedback provided by instructor in an online setting: Some unresolved issues. The Electronic Journal of e-Learning, 14(3), 196-203.

Underwood, J. S., & Tregidgo, A. P. (2008). Improving student writing through effective feedback: Best practices and recommendations. Journal of Teaching Writing, 22(2), 73-97.

A Framework for Increasing Critical Thinking, Student Engagement, and Knowledge Construction in Online Discussions

By Laurie Berry
July 15, 2022

Many faculty at UW Extended Campus use discussion strategies to engage their students and push them into higher levels of learning. From research, we know such strategies are necessary because most discussions do not naturally lead to higher levels of thinking (Darabi et al., 2011). Many instructors we have talked to have noticed this problem in their own courses—discussions can often feel like busywork or small talk. To achieve deeper discussions that show evidence of critical thinking and promote student engagement, research shows that your best bet is to provide the structure to make that happen (Brokensha & Greyling, 2015; Jarosewich et al., 2010). How do you create that structure? The Framework for Student Engagement and Critical Thinking can be used to provide the structure and support that will guide students into a deeper and more meaningful discussion and engage not only with the content but also with their peers. This five-component framework, developed out of research performed by Laurie Berry and Kristin Kowal (Berry & Kowal, 2022), can be used as a guide to help you add more dimension to your discussions.

High-Level View of Framework
The Framework for Student Engagement and Critical Thinking

Framework Component 1: Detailed Instructions and Clear Expectations

What is it?

Just like we can set up someone for success on a cross-country road trip with a good map, we can set up students for success with detailed instructions and clear expectations on how to approach the discussion. Research shows that when clear guidelines are in place, students can reach higher levels of learning (Gao et al., 2009). As instructional designers, we might see a discussion prompt where the instructions are clear enough so students will know what to do and where. However, the part worth pointing out is that the instructions and expectations can go further than one might think. For example, we can enhance a prompt that asks students to participate in the activity (post, reply, and how often) with information about why we are doing it (purpose statement) and specifics of how to be successful in the post. It’s not that most of the instructions are unclear to begin with, but that it’s useful to add a little more direction and detail to start off with since we’re in an asynchronous environment and have limited time. Back to the map metaphor, it’s the difference between a general map that would serve the purpose well for meandering or spontaneity, versus a map with identified tour stops pointed out for someone that has limited time or specific travel goals. The aim is to get students to show evidence that they are thinking more critically. Therefore, adding a purpose statement and criteria for success encourages students to push further and move beyond superficial discussion. An example of how you might include this is shown below.

Example

Below is what clear and detailed instructions might look like in a course:

Example of Instructions

Framework Component 2: Share Thought Process

What is it?

The next framework component invites students to share their thought processes in their posts. This is comparable to the think-aloud process, which you might already be using in your courses, or to showing your work, like when solving a math problem. Urging students to share their thought processes of how or why they might have arrived at the answer or conclusion can uncover more detail and depth, which, in turn, can create more opportunities for meaningful discussion. The following is an example of language you can include in your instructions: “Show evidence of critical thinking by sharing your thought process in doing the activity for all to see.” This framework component encourages students to share their thought process from the start.

Example

An effective way to illustrate this would be to apply it to subject domains. For example, students discussing a programming problem on the discussion board would not only provide solutions, but also why they proposed their answer; students working on a case study in a management course would be prompted to share not only their opinions or solutions but how they arrived there. We are asking students to make their thinking visible, not just their solutions.

Framework Component 3: Prompt Discussion with Questions

What is it?

The third framework component asks students to pose questions to invite more discussion with their peers. Asking students to probe deeper and include questions or share reflections in their posts can uncover areas that they may be struggling with or thinking about. Include language like the following in your instructions: “Ask questions of others in your post or reflect on something you may be struggling with or thinking about.”

By directing students to do this, you will invite others to easily join in the conversation and allow students to engage with both the content and each other. Using this technique, you may even notice the discussion includes elements of problem-solving and critical thinking, which are strong indicators of the students digging deeper into a topic. It can be rare to see students asking questions in their posts. However, when students post questions, it opens the door for others to easily join in the discussion.

Example

Students discussing optimal health and wellbeing might pose questions such as, “How can I best design a wellness program to ensure others will have the time and energy to use it?,” “How does technology impact an individual’s health and wellness?,” or, “Why does the environment play a role in one’s overall wellbeing?” Prompting students to pose questions to their peers not only invites conversation but enables the opportunity to share solutions.

Framework Component 4: Weave Evidence into Post

What is it?

You may have noticed this, but often when students are directed to use sources within a discussion, they merely post a link at the bottom of their post without referencing or citing it in the body of the discussion. This framework component instructs students to weave evidence or sources into the body of the discussion to allow you and others to quickly identify where or how they learned the information rather than assuming the information is tied to something they may have read. While you want to encourage students to form their own thoughts and opinions, you also want them to be able to support their thinking with evidence. To urge students to cite their source of information within their discussion itself, include language in your instructions such as: “Post an opinion or solution from your point of view and weave in your found evidence to support it.” or “Remember to reference the resources used to provide the evidence.”

Example

Students discussing individuals whom they think portray leadership or powerful influencer characteristics would state their personal claims while weaving in trusted sources to support and justify their thinking. An example post might be, “Oprah Winfrey comes to mind when I think of powerful influencers because according to Evans (2016), she exhibits the following characteristics…” While we are asking students to share their personal thoughts and opinions, we are also asking them to identify and support their reasoning.

Framework Component 5: Reflection

What is it?

It can be powerful to ask students to reflect on how they might have changed based on a learning experience. Adding a reflection component to your discussions can illuminate where construction of new knowledge has occurred. We recognize that including this component will take more time for students, but it is helpful for them to be able to synthesize not only their thoughts but also the thoughts and perspectives they gain from others. In a discussion post, you can include a reflection component with questions like these to uncover any kind of transformation that has happened during the activity: “Did you learn anything new? Did you change your mind about anything? How have you deepened or expanded your own thinking?”

Example

Students discussing their personal sense of purpose and developing a strategy to help them achieve their goals might include statements such as: “I never thought of it this way, maybe I need to go in a different direction or involve myself in a new community.” or, “I never thought of myself being in this particular role, perhaps this is something I need to consider if I do want to pursue this in more depth.” Encouraging students to reflect on the activity could lead them to creating new connections to both the content and to themselves.

Summary

The process of digging deeper and constructing new knowledge commands a level of attention from students that signifies their engagement. Whenever students can interact with content in ways that allow them to construct new meaning, they form a deeper connection to the content itself and are able to interact more meaningfully with others (Brokensha & Greyling, 2015; Galikyan & Admiraal, 2019; Jarosewich et al., 2010; Wang & Chen, 2008).

Download a PDF handout of the Framework for Student Engagement and Critical Thinking to use as a resource.

References

Berry, L. A., & Kowal, K. B. (2022). Effect of role-play in online discussions on student engagement and critical thinking. Online Learning, 26(3), 4-21.

Brokensha, S., & Greyling, W. (2015). Dispelling e-myths and pre-empting disappointment: Exploring incongruities between instructors’ intentions and reality in asynchronous online discussions. South African Journal of Higher Education, 29(4), 50–76.

Darabi, A., Arrastia, M. C., Nelson, D. W., Cornille, T., & Liang, X. (2011). Cognitive presence in asynchronous online learning: A comparison of four discussion strategies. Journal of Computer Assisted Learning, 27, 216–227.

Galikyan, I., & Admiraal, W. (2019). Students’ engagement in asynchronous online discussion: The relationship between cognitive presence, learner prominence, and academic performance. The Internet and Higher Education, 43, 1–9. https://doi.org/10.1016/j.iheduc.2019.100692

Gao, F., Wang, C. X., & Sun, Y. (2009). A new model of productive online discussion and its implications for research and instruction. Journal of Educational Technology Development and Exchange, 21(1), 65–78. https://doi.org/10.18785/jetde.0201.05

Jarosewich, T., Vargo, L., Salzman, J., Lenhart, L., Krosnick, L., Vance, K., & Roskos, K. (2010). Say what? The quality of discussion board postings in online professional development. New Horizons in Education, 58(3), 118–132.

Wang, Y.-m., & Chen, V. D.-T. (2008). Essential elements in designing online discussions to promote cognitive presence – A practical experience. Journal of Asynchronous Learning Networks, 12(3-4), 157–177.

Collaborative Faculty Symposium Session Previews

By Abbie Amadio
April 19, 2022

Session: Community-Building Activities

⭐ Presenter: Eileen Horn

Why did you choose this topic?

I chose this topic because creating an equitable and engaging online learning environment is important but is also challenging. In this session, we will explore what your peers have done and have fun trying out some community-building activities that can be used in your courses. You will leave with a robust resource for finding and implementing inclusive community-building activities, and you will be inspired with new ways to make your course community engaging.

Session: Myths About Learning

⭐ Presenter: Nate Ewings

Why did you choose this topic?

Generally speaking, I love learning about commonly held beliefs that aren’t entirely true. It feels like I’m part of a secret club. So, naturally, I was drawn to a book that aims to dispel common learning myths.

How will this information benefit faculty?

Teaching and learning are both challenging. Faculty and students have limited time and resources to dedicate to the process, so research that can help shed light on what does and doesn’t work is invaluable, in my opinion.

Session: From 2D to 3D: A Framework for Increasing Student Engagement and Critical Thinking in Online Discussions

⭐ Presenters: Laurie Berry and Kristin Kowal

Why did you choose this topic?

  • Discussions are commonly used in online courses, but many of them lack depth.

Discussions are one of the most widely used techniques in online courses to support learning and encourage engagement, and yet they rarely go beyond information sharing to reach knowledge construction. In this session, we’ll share our new framework to help participants create livelier, deeper discussions.

  • Both students and faculty can benefit from new approaches to online discussions.

When discussions are overused or designed solely to mimic the face-to-face environment, students begin to tire of the read-write-post pattern, and their level of engagement begins to dwindle. Faculty can have a similar experience with discussion burnout. Our framework is another tool in the toolbox to help with this problem.

What will faculty walk away with?

  • Framework for Critical Thinking and Student Engagement in Online Discussions

We’ll be your tour guides through the framework, and along the way, you’ll see examples of the framework in action—transforming discussions from 2D to 3D before your very eyes! You will receive a copy of the framework to take with you.

  • Research highlights in the world of online discussions

The presenters are both instructional designers and researchers, so they will provide you with research highlights and their practical implications.

  • Ideas that can be quickly applied to your own course discussions

We’ve built in time to use the framework to come up with ideas to take your discussions from good to great, and time to discuss your experience with other attendees.

Session: Engaging the Disengaged Student: Motivating Change Within

⭐ Presenters: Liz Seitz and Jessica O’Neel

Why should faculty attend our session?

You will walk away with strategies you can use in the classroom immediately. The pandemic has made it so easy to become disengaged in an online course. To help meet the continued challenges facing remote learners and faculty, we will take an interactive approach to re-engaging students, including group discussions and scenarios. In addition to some helpful strategies that we will provide you, we will create resources based on your experiences, too, via a shared Google document that participants can access long after the session is over.

Why did you want to talk about this topic?

The psychology of what motivates people is so interesting. Finding the motivation to change behavior is difficult since change can be hard and scary. Our session will help give faculty clues to recognize where students are at in changing their engagement level in a course and help them understand how to support them as they re-engage in coursework.

Session: Scaffolding: Build Confidence, Build Competence

⭐ Presenters: Kyle Sky and Eric Peloza

Join us to learn energizing and practical tips for implementing scaffolding in your online courses. We will lead you through a series of activities designed to illustrate the ease and importance of this concept. Explore options for breaking down assessments, supporting students, providing quality feedback, and modifying your course to serve your scaffolded assessments.

Session: Level Up: Take Your Online Course to the Next Level!

⭐ Presenters: Amy Lane and Ryan Anderson

Join the over 200+ faculty who have decided to level up their online design and teaching practices by participating in our faculty development courses. Using your feedback, we’ve made major additions related to high-impact practices (HIPs) and equity, diversity, and inclusion (EDI). We’ve also included a more extended array of examples. Together, we’ll actively engage in activities and assess your future needs.

In our interactive session, you’ll:

  • Identify three important additions to three new faculty development courses.
  • Articulate at least one change you want to make in an existing or new course.
  • Collaborate with peers to plan a course addition or revision related to HIPS or EDI.
  • Prioritize future topics of interest and needs related to your online teaching.

Meet the Instructional Design Team at UW Extended Campus
See the full schedule for the UW Extended Campus 2022 Faculty Symposium

Meet Flower Darby: 2022 Collaborative Faculty Symposium Keynote Speaker

By Abbie Amadio

Flower Darby speaks, writes, and presents on topics in online education across the world. She has over two decades of experience in higher education and is a seasoned educator in both online and in-person classrooms. A regular columnist for The Chronicle of Higher Education, Darby writes about a variety of topics in online education, including how to be a better online teacher, using small teaching strategies online, and making the virtual classroom more inclusive. (You can learn more about her thoughts on all of these topics below.) Her keynote presentation at this year’s collaborative faculty symposium, “Rejuvenate, Revitalize, Reenergize: Rediscovering Our Fizz in Online Teaching,” is meant to motivate, inspire, and remind instructors that teaching online is a rewarding and transformative experience for both educators and students.

What makes a good online teacher?

In her advice guide ”How to Be a Better Online Teacher” for The Chronicle of Higher Education, Darby says the qualities that make great teachers in person make great ones online as well. It may seem like common sense, but Darby says that showing up to class, being yourself, and empathizing with your students go a long way in making better online teachers. In her guide, Darby also suggests practical ways to increase student engagement in the online classroom—from using scaffolding throughout a course to creating assignments with real-world application. According to Darby, these are just a few of the practices that engage students (and instructors) and make for a productive and pleasant classroom online.

From sticking to a schedule to authentically communicating with students, Darby provides key strategies for teaching online in her recorded seminar “How to Be a Better Online Teacher”

Access the The Chronicle of Higher Education via your subscription or home campus library to read Darby’s article “How to Be a Better Online Teacher”

What is small teaching?

In her book Small Teaching Online: Applying Learning Science in Online Classes with James M. Lang (who coined the term “small teaching”), Darby modified Lang’s small teaching strategies for the online classroom. Small teaching describes how research-based incremental changes to instruction can increase student understanding. For example, tasks like “retrieving,” “interleaving,” and “self-explaining” (to name a few) can be built into short (or “small”) activities that can improve student learning. According to Darby, these “small” strategies put less demand on instructors and are significantly beneficial for students. They can also be easily built into the online classroom. As she says, an instructor can make “one small change to [their] in-class activities, for example, an exercise that takes five minutes at the beginning or end of class and that requires no grading” and “this insignificant change can have an outsized impact on student learning when we base it on evidence-based principles such as retrieval practice or interleaving, both of which help students retain new information over time.”

Listen to Darby talk about small teaching online on the Trending in Education podcast

How can the virtual classroom be more inclusive?

Institutions around the world are figuring out ways to make their classrooms more inclusive—and that includes the online classroom as well. In “It’s Our Duty to Teach More Inclusively” in the Times Higher Education, Darby details the many ways online classrooms can be more inclusive—from ensuring that the viewpoints of historically underrepresented scholars are included in course materials to offering more choice to students in general (from completing assignments to participating in discussions). Another way Darby suggests instructors make their online classrooms more inclusive is by incorporating Universal Design for Learning. In her article, “6 Quick Ways to Be More Inclusive in a Virtual Classroom” for The Chronicle, she puts it this way: “With UDL, you can plan your course from the outset in ways that, while they lower barriers to learning for students with certain needs, benefit all students.”

Watch a recent seminar presented by Darby on principles and strategies that promote equity and inclusion in the online classroom

Access the The Chronicle of Higher Education via your subscription or home campus library to read Darby’s article “6 Quick Ways to Be More Inclusive in a Virtual Classroom”

Learn more about Flower Darby at flowerdarby.com/.

Flower Darby, “Rejuvenate, Revitalize, Reenergize: Rediscovering Our Fizz in Online Teaching”
Tuesday, May 24, 12:30 p.m.-1:30 p.m.
Event details: https://ce.uwex.edu/faculty-symposium/
Free; register at https://ce.uwex.edu/faculty-symposium#registration/