University of Wisconsin Extended Campus

Archives for Unplanned Outage

Unplanned Outage

UW Milwaukee Flex D2L Access Issues Experienced by Some Students

Some UW Milwaukee Flexible Option students may experience difficulties accessing their December – February competency sets in the UW Milwaukee D2L. If you do encounter this difficulty, please submit a ticket by submitting the form to the right and we will be happy to help.

Possible Slow Video and Presentation Issues

There is currently an outage which is causing potential for slow playback of video and narrated PowerPoint presentations in D2L and Canvas. Technologists are aware of the issue and are currently working on resolving it. Thank you for your patience! We will post updates as we receive them.

Technical Difficulties

UPDATE 11/8/18 – This issue is resolved. Thank you for your patience!

 

We are currently experiencing difficulties with our ticketing system and our response time is a little slower than normal. We appreciate your patience as we work through this issue. If you need assistance, please feel free to call 877-724-7883.

UW Milwaukee Power Outage and Intermittent Issues

This morning, a power outage at a UW Milwaukee facility has made access to some campus services less reliable. UITS technologists have stabilized affected services but sporadic outages may occur.

  • Accessing D2L or Canvas with UWM 1Login (your ePantherID) may sporadically fail
  • Students and instructors may be unable to change their passwords (which can be an issue should their password expire today)

If you or your students encounter issues, please contact the UWM Help Desk (, 414-229-4040) or visit gettechhelp.uwm.edu for a snapshot view of outage updates under the “Unplanned Outages” heading.

Virtual Lab Tableau Errors

UPDATE 10/5/18: This issue has been resolved.

Data Science and Applied Computing students have encountered difficulties working with Excel data in Tableau within the Virtual Lab. We have escalated this to the Virtual Lab technicians and will post updates here as we receive them. If you are encountering this issue for an assignment due soon, you may want to connect with your instructor.

Thank you for your patience!