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Archives for Unplanned Outage

Unplanned Outage

ABT 780 Students Unable to Access CLUSTAL-X in Virtual Lab

April 1, 2022

We have become aware of an issue with CLUSTAL-X in the Virtual Lab for ABT 780 students. We are working on resolving the issue as soon as possible.

DS 710 Virtual Lab Issue Running Anaconda

January 28, 2022

UPDATE:

This issue is RESOLVED as of 8 a.m. on 1/31/22.

From 1/28/22:

DS 710 students are encountering an issue running Anaconda in the Virtual Lab. Please follow the instructions in this KnowledgeBase document for the current workaround.

Engineers are working on resolving the issue.

Canvas Outage 12/7

December 7, 2021

Canvas is currently experiencing some degraded performance and/or complete outage due to AWS currently experiencing an outage. The incident can be tracked at https://status.instructure.com/

Media Services Degraded Performance

August 9, 2021

Some websites hosted in the DoIT Web Hosting environment are currently experiencing degraded performance. Media content within Canvas may take a while to load. Technologists are aware and working to resolve the issue. You can track the incident here: https://outages.doit.wisc.edu/outage/94766128d392a0bfca1f7a43be974897972be05ada

New user SUDS Canvas Access

May 10, 2021

New SUDS Canvas users may experience a “Page error” when attempting to login to Canvas for the first time. We are actively looking into the issue, and please check back here for updates as they are made available.

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