• Skip to content
  • Skip to primary sidebar
  • Skip to footer

University of Wisconsin Extended Campus

Main Navigation

  • Home
  • Who We Are Open Sub Menu
    • Welcome from the Executive Director
    • Executive Director’s Office
      • Aaron Brower
      • John Stone
      • Laura Kite
      • George Kroeninger
      • Steve Hetzel
      • Melissa Mayo
    • Our Team
  • Campus Partnerships Open Sub Menu
    • Online Program Development
      • Integrated Marketing
      • Recruitment
      • Retention and Student Services
      • Instructional Design
      • Creative Media Services
      • Information Technology
    • Continuing Education Executive Council
    • CBE Case Study
  • For Students Open Sub Menu
    • Online Degrees
      • Applied Computing
      • Data Science
      • Healthcare Administration
      • Health and Wellness Management
      • Health Information Management and Technology
      • Nursing (National) BSN Linc
      • Nursing (Wisconsin residents) BSN@Home
      • Sustainable Management
    • Coding Bootcamp
    • Independent Learning
    • University Learning Store
    • UW Flexible Option
    • UW HELP
  • Careers
  • Contact

Return to Main Navigation Top.

Home / Archives for Unplanned Outage

Unplanned Outage

Help Desk Availability 1/29 – 1/31

January 29, 2019

Due to the extreme cold temperatures, the Help Desk will only be available through the web-form to the right until noon on Thursday, January 31. If you need technical assistance, please fill out and submit the form to the right and we will be happy to assist.

TurnItIn Issue

January 22, 2019

TurnItIn, a plagiarism-prevention application, is experiencing errors when students submit assignments. Technicians are working on resolving the issue. If you attempt to submit an assignment and are unable to do so due to the error, please connect with your instructor.

We will post updates as we receive them.

PRISM Access Issues

December 28, 2018

PRISM has been experiencing intermittent issues on Friday, December 28. Technicians are aware of the problem and are working on resolving it.

Thank you for your patience!

Independent Learning (IL) Canvas password reset issues

December 20, 2018

When IL students go to change their password in the password portal, some of them are receiving an error indicating that their username is not authorized to access the application. If you encounter this issue, please contact our office by submitting the form to the right.

If you are a new IL student, you may receive the error message after you have set up your account and click “Continue Logging In.” This is a known issue and we have technicians working on resolving it. However, even if you see that screen, you will still be able to log into Canvas, which is a separate website. Please follow the instructions in your welcome e-mail to access your course in Canvas once you have set up your new password and password recovery options.

If you encounter any difficulties with the above, please contact our office by submitting the form to the right.

Reported Difficulties Accessing PRISM, IL Canvas password reset site, UW Colleges e-mail

December 13, 2018

Students and employees have reported issues accessing PRISM and other UW Colleges/Extensions sites like e-mail. If you encounter difficulties logging in, please try resetting your password by going to the password reset page and clicking “Forgot Password.” Follow the prompts to reset your password. If you continue to experience difficulties, please let us know by submitting the form to the right.

Technicians are working on resolving the issue; we will post updates as they arrive.

Next Page »

Primary Sidebar

Quick Links

  • University Learning Store
  • UW HELP
  • UW System Veterans Portal
  • UW Flexible Option
  • Independent Learning
  • Coding Bootcamp

Online Degrees

  • Applied Computing
  • Data Science
  • Healthcare Administration
  • Health and Wellness Management
  • Health Information Management and Technology
  • Nursing (National) BSN Linc
  • Nursing (Wisconsin residents) BSN@Home
  • Sustainable Management

Footer

Online Degrees

  • Applied Computing
  • Data Science
  • Healthcare Administration
  • Health and Wellness Management
  • Health Information Management and Technology
  • Nursing (National) BSN Linc
  • Nursing (Wisconsin residents) BSN@Home
  • Sustainable Management

Quick Links

  • University Learning Store
  • UW HELP
  • UW System Veterans Portal
  • UW Flexible Option
  • Independent Learning
  • Coding Bootcamp

Contact Us

University of Wisconsin Extended Campus
5602 Research Park Blvd., Suite 300
Madison, WI 53719

Phone: 1-877-UW-LEARN (895-3276)

Phone: 1-877-UW-LEARN (895-3276)

Fax: 608-265-9396

Copyright © 2019 by Board of Regents of the University of Wisconsin System. All rights reserved. · Sitemap · Log in