10:11 a.m. UPDATE: The outage appears to be resolved. Please let us know if you experience further issues with the Virtual Lab.
The Virtual Lab is currently experiencing an outage of service. Technicians are actively working on resolving the issue.
We will post updates as they developed.
Starting Friday, April 22, the email address associated with the webform to the right will change. The new email address will be IT-ServiceDesk@wisconsin.edu. Please continue to reach out to us using the webform or the phone number to the right and we will be happy to assist you.
***If you already have an open ticket with us, we will continue to communicate with you via the oel-support@uwss.wisconsin.edu email address.
UWEX Technical Support will be offering limited hours of business during spring break. Please see our schedule below. All times listed are Central time.
Please note that Daylight Saving Time begins Sunday, March 13.
We will return to our normal hours of operation Sunday, March 20 (7 a.m. – 11 p.m.).
Canvas is currently experiencing some degraded performance and/or complete outage due to AWS currently experiencing an outage. The incident can be tracked at https://status.instructure.com/
Some websites hosted in the DoIT Web Hosting environment are currently experiencing degraded performance. Media content within Canvas may take a while to load. Technologists are aware and working to resolve the issue. You can track the incident here: https://outages.doit.wisc.edu/outage/94766128d392a0bfca1f7a43be974897972be05ada
Office of Online & Professional Learning Resources
Universities of Wisconsin
780 Regent St., Suite 130
Madison, WI 53715
Phone: 608-800-6762
Fax: 608-265-9396