Tech Support will be changing ticketing systems at 2 p.m. on Wednesday, November 9, 2022.
If you have a ticket that was created on or before 2 p.m., November 9, you will receive a new ticket number via email. Please keep an eye out for that update and reply to that email with any updates or information as requested.
Tech Support will offer limited availability during the weekend of the Thanksgiving holiday. Please see below:
Regular hours (7 a.m. to 11 p.m. 7 days per week) will resume Monday, November 28.
UPDATE: As of 2:30 p.m., Wednesday, September 21, the outage appears to be resolved.
Users are experiencing slowness and errors when accessing Canvas in the US region. An issue has been identified and a fix is being implemented. The issue can be tracked at: https://status.instructure.com/
There will be maintenance performed on the Virtual Lab from 7 p.m. to 9 p.m. Central Time on Thursday, August 25. Please do not log into the Virtual Lab or try to complete any work in the Lab during that time.
On Friday, August 19, the Virtual Lab will undergo scheduled maintenance from approximately 6 p.m. to 8 p.m. Central Time. Please avoid logging into the Lab during that time.
Office of Online & Professional Learning Resources
Universities of Wisconsin
780 Regent St., Suite 130
Madison, WI 53715
Phone: 608-800-6762
Fax: 608-265-9396