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Technical Support Winter Hours

Technical Support will offer different hours between December 21 and January 21. Updated hours are below; all times listed are Central Time.

  • Saturday and Sunday, December 21 and 22: 9 a.m. – 6 p.m.
  • Monday, December 23: 7 a.m. – 10 p.m.
  • Tuesday and Wednesday, December 24 and 25: CLOSED
  • Thursday and Friday, December 26 and 27: 7 a.m. – 10 p.m.
  • Saturday and Sunday, December 28 and 29: 9 a.m. – 6 p.m.
  • Monday, December 30: 7 a.m. – 10 p.m.
  • Tuesday and Wednesday, December 31 and January 1: CLOSED
  • Thursday and Friday, January 2 and 3: 7 a.m. – 10 p.m.
  • Saturday and Sunday, January 4 and 5: 7 a.m. – 6 p.m.
  • Monday to Friday, January 6 to 10: 7 a.m. – 10 p.m.
  • Saturday and Sunday, January 11 and 12: 9 a.m. – 6 p.m.
  • Monday to Friday, January 13 to 17: 7 a.m. – 10 p.m.
  • Saturday and Sunday, January 18 and 19: 9 a.m. to 6 p.m.
  • Monday, January 20: CLOSED
  • Tuesday, January 21: Resume normal hours

 

Thanksgiving Weekend Technical Support Hours

Technical Support Help Desk operating hours will be reduced on Thanksgiving and in the following days as outlined below:

  • Thursday (11/28): Closed
  • Friday (11/29): 8am – 6pm
  • Saturday (11/30): 7am – 11pm
  • Sunday (12/01): 7am – 11pm

We will resume standard operating hours (7am-11pm) on Monday, December 2nd.

Virtual Lab SQL Maintenance

On Wednesday, May 15, from 7 a.m. to 9 a.m. Central Time, the UWEX Virtual Lab space will be completing some routine patches.

There should be no outages except for SQL during this time.

If you experience any difficulties, please let us know by using the contact information to the right.

UWEX Tech Support Hours March 23 – 30

UWEX Technical Support will offer limited hours of support during the week of March 23 through March 30.

  • Saturday, March 23: 12 p.m. – 5 p.m.
  • Sunday, March 24: 12 p.m. – 5 p.m.
  • Monday, March 25 – Friday, March 29: 7 a.m. – 6:30 p.m.
  • Saturday, March 30: 12 p.m. – 5 p.m.
  • Sunday, March 31: 7 a.m. – 11 p.m. (normal hours)

All times listed are Central Time.

Thanksgiving Week and Weekend Hours

UWEX Technical Support will offer the below hours for service during the week of November 20. All times are Central Standard Time.

  • Monday, November 20: 7 a.m. – 11 p.m.
  • Tuesday, November 21: 7 a.m. – 11 p.m.
  • Wednesday, November 22: 7 a.m. 11 p.m.
  • Thursday, November 23 (Thanksgiving): CLOSED
  • Friday, November 24: 8 a.m. – 6:30 p.m.
  • Saturday, November 25: 9 a.m. – 9 p.m.
  • Sunday, November 26: 9 a.m. – 11 p.m.