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2022: Year in Review

By Jessica O'Neel
January 12, 2023

January 12, 2023

Just like that, 2022 is behind us. This past year, our IDeas Newsletter team enjoyed bringing you fresh ideas for online teaching along with a refreshed newsletter name and design. We hope you liked the changes and found time to read an article or two. However, if you missed some of the great content from the newsletter, we’ve got you covered with the top content from this year’s issues. While it may not be the Times Square ball drop countdown to midnight, here is a countdown of our most-read articles this year and one of our favorites from 2022.

✨Four… Improving Online Discussions (One of Our Favorite Articles) 

Do your discussions feel like busy work or just small talk? Are students only engaging in shallow conversation? It’s a common problem and we have research-backed ways to push those discussions deeper and engage students more! 

Laurie Berry
UWEX ID Laurie Berry

We at the UWEX Instructional Design team were so proud that instructional designers Laurie Berry and Kristin Kowal published their research on effective online discussions in Online Learning in 2022! They summarized their results and best ideas for reinvigorating online discussions at our 2022 faculty symposium and on our ID blog. Check out the five components of their Framework for Student Engagement and Critical Thinking and examples of how to implement them. We think this is a resource you will want to bookmark and come back to when it’s time to revise or create your online course.


✨Three… Symposium Session Previews

“Where’s the fizz?” That’s what Flower Darby asked during her keynote address. Believe it or not, it’s an important question related to online learning! 

Flower Darby
2022 Symposium Keynote Speaker Flower Darby

Every year the UWEX Instructional Design team looks forward to getting together with you to talk about best practices in online learning at our annual symposium. Our article previewing the sessions at the symposium was our third most-read article this year. You can revisit the article or, better yet, watch some of the presentations from the symposium! These recordings will allow you to revisit a favorite presentation or watch a session you were not able to attend. You can also watch the keynote address from Flower Darby (her profile was the fourth most-read article of the year). We look forward to seeing you at the symposium in 2023! 


✨Two… Feedback with Impact 

An example of personalized feedback
An example of personalized feedback

How do you leave personalized, individual feedback beyond the comment box in SpeedGrader? That’s the question that kicked off this exploration of what makes high-quality personalized feedback and under-utilized ways to incorporate it in our courses.

Our second most-read article this year examined increasing student motivation through personalized feedback. Progress through three steps to see some different examples to provide students with the feedback they need. The examples range from basic to advanced and give some fresh perspectives and ideas to help students meet their needs. Also, you can contribute to the article by submitting your own favorite feedback ideas.  


✨One… Be Seen by Your Students 

Do you offer helpful hints for challenging work in your online course? What about “just-in-time” announcements? What do you post in the discussion boards as the instructor? There are lots of ways to be seen more by students and watch engagement improve. 

Screenshot of a "Lesson Wrap-Up" Announcement
An announcement example

Did you know that students report greater satisfaction in online courses when they perceive the instructor to be active and engaged? Our most-read article this year provides suggestions to increase your online social presence in your courses. Learn about creating a social presence plan, customizing announcements, utilizing feedback, and more to increase your presence in your course.  


🎉 Happy New Year! 

All of us on the UWEX Instructional Design Team appreciate each of you and what you do. The fact that the most-read articles this year are all about trying new things and reflecting upon existing practice to improve demonstrates the care and dedication you have to your teaching practice and our students. Cheers to you and 2023! 

We’d love to serve you better in 2023! If you have a topic or idea you would like to read more about in the IDeas newsletter, let us know! 

Faculty Spotlight: Dr. Michael Holly

By Gaby Huebner-Noblitt
January 11, 2023

January 11, 2023

Michael Holly, UW-Green Bay
Dr. Michael Holly, Associate Professor of Environmental Science, UW-Green Bay

Dr. Holly is an Associate Professor in the Department of Environmental Science at UW-Green Bay and teaches in UW Extended Campus’s Master of Science in Sustainable Management (MSMGT) program. Sustainable Management was one of the first collaborative programs offered by UWEX and is still going strong as students seek a degree they can use to lessen our impact on the natural environment and improve our well-being.

In his course MSMGT 785, Waste Management and Resource Recovery, Dr. Holly includes what’s called a life cycle assessment (LCA) activity, which looks at the environmental impact of a product or service over its entire life. Because prospective students commonly asked whether LCA was taught in the program, MSMGT leadership decided it should be featured in a course. Since Dr. Holly’s course already discussed the theory of LCA, it seemed like a good fit for a practical component.

In Dr. Holly’s activity, students use open-source software and a free agricultural and food products database to perform an LCA of three different pasta recipes, two selected by the instructor and one of their choosing. They start out by comparing a chicken pasta recipe and a vegetarian mushroom and lentil ragu, then create their own entirely new recipe. In this spotlight, Dr. Holly gives us a more detailed look at the activity and its benefits for students.

Why is life cycle assessment so relevant today?

Dr. Holly calls LCA “a critical tool for sustainable managers to quantify the environmental impact of processes and products.” He explains this concept further in one of his course videos:

Over the past 20 years, life cycle assessment has grown from an academic exercise to an accepted decision-making tool for sustainable management. LCA is used by large companies and entire industries…to develop sustainable products and to quantify emissions and natural resource use to stakeholders and consumers…lifecycle inventories include thousands of calculations and require LCA software to complete. (MSMGT 785, Unit 3 Introduction)

What do students do in this activity and take away?

After going through a tutorial to learn about the software they will be using, students use “openLCA (a free life cycle assessment tool) to quantify the environmental impact of two defined recipes and one recipe of their choosing. Students then write a report discussing the environmental impacts of the recipes and assumptions used for analysis,” Dr. Holly explains.

Student feedback on the activity has been positive. They see it as relevant to their career paths and appreciate the knowledge and experience they gain using a “hands-on tool they use in industry.”

What advice would Dr. Holly have for other faculty who may want to try a similar activity in their courses?

Using outside software in a course can sometimes be cumbersome or present a financial burden to students. In this activity, however, students do not need to install any software on their computers. Instead, they access it remotely through the Virtual Lab, a tool that UW Extended Campus’s IT team set up for this course. According to Dr. Holly, the “Virtual Lab can reduce some of the risk with incorporating software into a course.”

Dr. Holly’s activity is a great example of preparing students in the classroom to work in their field. The activity gives students both industry-specific knowledge and hands-on experience. It’s also well aligned with the goals of the MSMGT program itself, which is to prepare students for a variety of careers focused on the “three Ps”: people, planet, and prosperity.


Now, it’s your turn to participate! Any guess as to which recipe is better for our planet: the chicken pasta or the vegetarian mushroom and lentil ragu?

Graph showing comparison of chicken pasta recipe and vegetarian option in various categories of environmental impact
Graph generated by openLCA comparing the environmental impact of two recipes

Was your guess correct? As you can see, the chicken recipe has a significantly larger negative impact on the environment than the vegetarian option.

Take Your Online Course to the Next Level!

By Abbie Amadio
January 3, 2023

January 3, 2023

Starting in Spring 2023, the UWEX Instructional Design team will be rolling out a revised series of faculty professional development courses called Level Up. In the interview below, Instructional Designer Amy Lane gives us an inside look at the new courses.

Amy Lane, Ed.D.
Amy Lane is an instructional designer with UW Extended Campus. Her experience includes several years of teaching online as well as coursework and experience working with faculty to develop instruction that helps students make meaning of their learning experiences. She enjoys collaborating with faculty to create innovative and engaging learning experiences for students using high-impact practices in online learning.

Interview

What are the new Level Up courses for faculty development?

The new Level Up courses provide professional development in online teaching for UW Extended Campus faculty. There are three courses in the series: one that focuses on course planning, one on development, and one on teaching. Notably, the courses contain numerous resources and peer examples from UW Extended Campus courses. They also show faculty how to use high-impact practices in online teaching and incorporate principles of equity, diversity, and inclusion into their courses.

What format are the three courses offered in?

All the Level Up courses were developed as fully online courses. There are many benefits of the online format. It allows faculty to do the following:

  • Save travel time and expense
  • Use a flexible schedule to help with life/work balance
  • Create a personalized learning space
  • Select an optimal time for their learning
  • Learn new technical skills at their own pace
  • Enhance their knowledge and experience of online learning
  • Expand their skills for future online teaching opportunities

How were the courses developed?

These courses were designed by the UW Extended Campus Instructional Design team using research-based best practices for online teaching to increase student achievement and success. The courses serve as a foundation of knowledge to support the professional development of our online instructors. Over 200 faculty have piloted these courses and have offered extremely positive feedback.

Do the courses apply to faculty with online teaching experience already?

The Level Up courses are appropriate for instructors of all levels of teaching experience; however, we developed the courses with two primary audiences in mind. The first is instructors who are new to online teaching and want to learn more about the best practices in the field. The second audience is experienced online instructors who want to level up their skills to keep up with best practices in the field of online teaching and learning.

How do faculty take these courses?

Faculty members with UW Extended Campus will automatically be enrolled in the courses by their instructional designer at the beginning of the course development or revision process. While faculty work on course development, they will work through the three courses with an instructional designer to provide a foundation of knowledge for online teaching.

What will faculty take away from the courses?

After completing the three courses, faculty will be even more prepared and confident in developing new courses and revising existing ones. Importantly, they will be able to implement new teaching methods and online strategies that incorporate high-impact practices and the principles of EDI that produce positive outcomes for their students.

See you in the courses this spring!

Faculty Spotlight: Jean Marsch

By Kerri Patton
September 15, 2022

September 15, 2022

In this issue’s “Faculty Spotlight,” instructional designer Kerri Patton interviews Professor Jean Marsch about strategies to strengthen instructor presence in online courses. When teaching online, instructors have to compensate for their lack of physical presence in the classroom by engaging with their online students creatively and regularly. Here are some favorite strategies that Prof. Marsch uses in her course HIMT 415: Human Resource Management in Healthcare to build a rapport with her online students and increase her presence in the course.


Jean MarschProf. Marsch is an Associate Lecturer at UW-Green Bay and teaches in the Bachelor of Science in Health Information Management and Technology (HIMT) program. She holds a Bachelor of Science in Nursing from UW-Madison and an MBA from UW-Oshkosh. She was the Chief Human Resources Officer for Green Bay Public Schools and the Director of Human Resources at St. Vincent Hospital in Green Bay. She was also elected to and a member of the Green Bay School Board for 15 years. For 10 years, she served as the School Board’s president.

 

Kerri PattonKerri Patton is an instructional designer with UW-Extended Campus. She holds bachelor degrees in English Literature and German from UW-Eau Claire, a Master’s of Educational Technology from Boise State University, and a Graduate Certificate in Online Teaching from Boise State University. Prior to her current role, she served as an instructional designer with the UW MBA Consortium/UW Undergraduate Business Alliance. For 10 years, she was the German language instructor (Levels 1-AP) and German American Partnership Program coordinator for Memorial High School in Eau Claire, as well as a district instructional technology liaison. She also taught English in Germany as a U.S. Fulbright scholar. She began her career as a project coordinator and assessment report writer for Personnel Decisions International and a Desktop and Helpdesk Support Technician for UW-Eau Claire. 


Interview

What tools or strategies do you use to connect with students in your course so they know you are “present”?

Throughout HIMT 415: Human Resource Management in Healthcare, students take on the role of the newly hired manager of a health information management department in a fictitious hospital. They are divided into two discussion groups and alternate between responding to human resource issues posed in the scenarios or reflecting on the issues through discussion prompts. There is no perfect solution to the issues, but students are able to analyze various approaches to the issues using the concepts in the lecture, text, readings, and past or current employment. [Note: This type of activity is called a fishbowl discussion. You can reach out to your instructional designer if you would like to use a similar activity in your course.]

Screenshot of a Canvas Fishbowl Discussion
Screenshot of a fishbowl discussion set up in the Canvas learning management system

I connect with each student at least every week and write a response that is specific to their work. I feel it is important to respond timely to each student’s work, so I strive to do so within a day or two of the due date. In my response, I comment on the points they made and add additional supporting details, often making connections through my personal experiences in nursing and/or human resources. If a student’s response lacks depth and demonstrates little analysis, I encourage them by sharing examples of what additional information may be helpful to explain their ideas. I may also refer to a section of the text to supplement my responses.

Which of these strategies is your favorite? Which do you think is most effective?

I feel strongly that the content of this course can benefit students in current and future employment, and personally. For example, when we explore the issues around effective recruitment and retention, I encourage students to think not only about compensation, but all the other factors that are at play. When we study the chapter on benefits, students often comment that they took a second look at the benefits offered by their employer and came to appreciate not only the health and dental plans, but disability insurance, tuition assistance, paid time off, and more. By sharing the list of benefits (other than health insurance) that they consider most important, students comment on how they changed their thinking about the importance of benefits and that they will pay close attention when looking for employment. We relate this to how organizations can promote a full array of benefits when they develop recruitment materials.

Is there a story or example you would be willing to share about a time when developing a connection and presence in the course helped a student be successful?

One of the assignments in the course consists of writing a resume, cover letter, and reference list. When I first taught this class, I wondered if this lesson would be helpful to students who might find this assignment merely busywork. My concern was unfounded when I received a great deal of immediate feedback from students who appreciated my critiques. A student stated that after submitting the updated documents, an interview was scheduled within 24 hours. Clearly, this was not the only reason for the interview. However, I inform students that well-prepared application materials are often the first opportunity for a candidate to present themselves to an employer and therefore must be carefully and accurately prepared.

After each lesson, I send an announcement that summarizes the points of the lesson . . . I may call attention to a reading or share a recent and relevant article. Most often, I share an experience from my work that demonstrates how the concepts relate to HR and leadership practices.

How does your connection to students provide increased learning opportunities?

After each lesson, I send an announcement that summarizes the points of the lesson and I include important points or themes shared by students. I may call attention to a reading or share a recent and relevant article. Most often, I share an experience from my work that demonstrates how the concepts relate to HR and leadership practices.

How does your connection to students impact student performance or engagement?

I find that my students are very engaged in the lessons. They demonstrate engagement through responses to other students and me in which they share insights from their current or past employment, based on the topic of the lesson. For example, they may share how important it is to be able to balance work and family commitments or the impact that a supervisor and tuition assistance through an employer had on their decision to continue their education. We then translate these ideas into ways to structure a new position to retain staff. In our class scenarios, which were developed as real-world situations, the students are the supervisors. Through their participation in the scenarios, they learn that the decisions they make directly impact the ability to recruit and retain staff.

What was difficult at first about maintaining a presence in your course? How did you overcome that difficulty?

When I first taught the course, I was unsure of how much and the type of feedback to offer students. Based on input from students, I found that they appreciate feedback that enhances their ability to think deeper about an issue. When I get responses such as, “I never thought about this before,” or “I never realized that…,” or “I am going to add that to my staff evaluations,” I realize that the lessons and my personalized feedback make an impact.

A Framework for Increasing Critical Thinking, Student Engagement, and Knowledge Construction in Online Discussions

By Laurie Berry
July 15, 2022

July 15, 2022

Many faculty at UW Extended Campus use discussion strategies to engage their students and push them into higher levels of learning. From research, we know such strategies are necessary because most discussions do not naturally lead to higher levels of thinking (Darabi et al., 2011). Many instructors we have talked to have noticed this problem in their own courses—discussions can often feel like busywork or small talk. To achieve deeper discussions that show evidence of critical thinking and promote student engagement, research shows that your best bet is to provide the structure to make that happen (Brokensha & Greyling, 2015; Jarosewich et al., 2010). How do you create that structure? The Framework for Student Engagement and Critical Thinking can be used to provide the structure and support that will guide students into a deeper and more meaningful discussion and engage not only with the content but also with their peers. This five-component framework, developed out of research performed by Laurie Berry and Kristin Kowal (Berry & Kowal, 2022), can be used as a guide to help you add more dimension to your discussions.

High-Level View of Framework
The Framework for Student Engagement and Critical Thinking

Framework Component 1: Detailed Instructions and Clear Expectations

What is it?

Just like we can set up someone for success on a cross-country road trip with a good map, we can set up students for success with detailed instructions and clear expectations on how to approach the discussion. Research shows that when clear guidelines are in place, students can reach higher levels of learning (Gao et al., 2009). As instructional designers, we might see a discussion prompt where the instructions are clear enough so students will know what to do and where. However, the part worth pointing out is that the instructions and expectations can go further than one might think. For example, we can enhance a prompt that asks students to participate in the activity (post, reply, and how often) with information about why we are doing it (purpose statement) and specifics of how to be successful in the post. It’s not that most of the instructions are unclear to begin with, but that it’s useful to add a little more direction and detail to start off with since we’re in an asynchronous environment and have limited time. Back to the map metaphor, it’s the difference between a general map that would serve the purpose well for meandering or spontaneity, versus a map with identified tour stops pointed out for someone that has limited time or specific travel goals. The aim is to get students to show evidence that they are thinking more critically. Therefore, adding a purpose statement and criteria for success encourages students to push further and move beyond superficial discussion. An example of how you might include this is shown below.

Example

Below is what clear and detailed instructions might look like in a course:

Example of Instructions

Framework Component 2: Share Thought Process

What is it?

The next framework component invites students to share their thought processes in their posts. This is comparable to the think-aloud process, which you might already be using in your courses, or to showing your work, like when solving a math problem. Urging students to share their thought processes of how or why they might have arrived at the answer or conclusion can uncover more detail and depth, which, in turn, can create more opportunities for meaningful discussion. The following is an example of language you can include in your instructions: “Show evidence of critical thinking by sharing your thought process in doing the activity for all to see.” This framework component encourages students to share their thought process from the start.

Example

An effective way to illustrate this would be to apply it to subject domains. For example, students discussing a programming problem on the discussion board would not only provide solutions, but also why they proposed their answer; students working on a case study in a management course would be prompted to share not only their opinions or solutions but how they arrived there. We are asking students to make their thinking visible, not just their solutions.

Framework Component 3: Prompt Discussion with Questions

What is it?

The third framework component asks students to pose questions to invite more discussion with their peers. Asking students to probe deeper and include questions or share reflections in their posts can uncover areas that they may be struggling with or thinking about. Include language like the following in your instructions: “Ask questions of others in your post or reflect on something you may be struggling with or thinking about.”

By directing students to do this, you will invite others to easily join in the conversation and allow students to engage with both the content and each other. Using this technique, you may even notice the discussion includes elements of problem-solving and critical thinking, which are strong indicators of the students digging deeper into a topic. It can be rare to see students asking questions in their posts. However, when students post questions, it opens the door for others to easily join in the discussion.

Example

Students discussing optimal health and wellbeing might pose questions such as, “How can I best design a wellness program to ensure others will have the time and energy to use it?,” “How does technology impact an individual’s health and wellness?,” or, “Why does the environment play a role in one’s overall wellbeing?” Prompting students to pose questions to their peers not only invites conversation but enables the opportunity to share solutions.

Framework Component 4: Weave Evidence into Post

What is it?

You may have noticed this, but often when students are directed to use sources within a discussion, they merely post a link at the bottom of their post without referencing or citing it in the body of the discussion. This framework component instructs students to weave evidence or sources into the body of the discussion to allow you and others to quickly identify where or how they learned the information rather than assuming the information is tied to something they may have read. While you want to encourage students to form their own thoughts and opinions, you also want them to be able to support their thinking with evidence. To urge students to cite their source of information within their discussion itself, include language in your instructions such as: “Post an opinion or solution from your point of view and weave in your found evidence to support it.” or “Remember to reference the resources used to provide the evidence.”

Example

Students discussing individuals whom they think portray leadership or powerful influencer characteristics would state their personal claims while weaving in trusted sources to support and justify their thinking. An example post might be, “Oprah Winfrey comes to mind when I think of powerful influencers because according to Evans (2016), she exhibits the following characteristics…” While we are asking students to share their personal thoughts and opinions, we are also asking them to identify and support their reasoning.

Framework Component 5: Reflection

What is it?

It can be powerful to ask students to reflect on how they might have changed based on a learning experience. Adding a reflection component to your discussions can illuminate where construction of new knowledge has occurred. We recognize that including this component will take more time for students, but it is helpful for them to be able to synthesize not only their thoughts but also the thoughts and perspectives they gain from others. In a discussion post, you can include a reflection component with questions like these to uncover any kind of transformation that has happened during the activity: “Did you learn anything new? Did you change your mind about anything? How have you deepened or expanded your own thinking?”

Example

Students discussing their personal sense of purpose and developing a strategy to help them achieve their goals might include statements such as: “I never thought of it this way, maybe I need to go in a different direction or involve myself in a new community.” or, “I never thought of myself being in this particular role, perhaps this is something I need to consider if I do want to pursue this in more depth.” Encouraging students to reflect on the activity could lead them to creating new connections to both the content and to themselves.

Summary

The process of digging deeper and constructing new knowledge commands a level of attention from students that signifies their engagement. Whenever students can interact with content in ways that allow them to construct new meaning, they form a deeper connection to the content itself and are able to interact more meaningfully with others (Brokensha & Greyling, 2015; Galikyan & Admiraal, 2019; Jarosewich et al., 2010; Wang & Chen, 2008).

Download a PDF handout of the Framework for Student Engagement and Critical Thinking to use as a resource.


References

Berry, L. A., & Kowal, K. B. (2022). Effect of role-play in online discussions on student engagement and critical thinking. Online Learning, 26(3), 4-21.

Brokensha, S., & Greyling, W. (2015). Dispelling e-myths and pre-empting disappointment: Exploring incongruities between instructors’ intentions and reality in asynchronous online discussions. South African Journal of Higher Education, 29(4), 50–76.

Darabi, A., Arrastia, M. C., Nelson, D. W., Cornille, T., & Liang, X. (2011). Cognitive presence in asynchronous online learning: A comparison of four discussion strategies. Journal of Computer Assisted Learning, 27, 216–227.

Galikyan, I., & Admiraal, W. (2019). Students’ engagement in asynchronous online discussion: The relationship between cognitive presence, learner prominence, and academic performance. The Internet and Higher Education, 43, 1–9. https://doi.org/10.1016/j.iheduc.2019.100692

Gao, F., Wang, C. X., & Sun, Y. (2009). A new model of productive online discussion and its implications for research and instruction. Journal of Educational Technology Development and Exchange, 21(1), 65–78. https://doi.org/10.18785/jetde.0201.05

Jarosewich, T., Vargo, L., Salzman, J., Lenhart, L., Krosnick, L., Vance, K., & Roskos, K. (2010). Say what? The quality of discussion board postings in online professional development. New Horizons in Education, 58(3), 118–132.

Wang, Y.-m., & Chen, V. D.-T. (2008). Essential elements in designing online discussions to promote cognitive presence – A practical experience. Journal of Asynchronous Learning Networks, 12(3-4), 157–177.

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