Students and employees have reported issues accessing PRISM and other UW Colleges/Extensions sites like e-mail. If you encounter difficulties logging in, please try resetting your password by going to the password reset page and clicking “Forgot Password.” Follow the prompts to reset your password. If you continue to experience difficulties, please let us know by submitting the form to the right.
Technicians are working on resolving the issue; we will post updates as they arrive.
The permission number sites and the Independent Learning instructor grade-entry site will be unavailable from approximately 8 p.m. until about 9:30 p.m. on Wednesday, December 12, due to scheduled maintenance.
During this time, students in the Applied Computing, BSN-LINC, Data Science, Health Information Management and Technology, Health and Wellness Management, Healthcare Administration, and Sustainable Management programs will be unable to request or obtain permission numbers.
Also during this time, Independent Learning instructors will be unable to enter Independent Learning grades.
We expect functionality to return around 9:30 p.m. Wednesday, December 12. If you experience difficulties outside the time frame listed above, please reach out to Tech Support by submitting the form to the right.
Thank you for your patience!
There is currently an outage which is causing potential for slow playback of video and narrated PowerPoint presentations in D2L and Canvas. Technologists are aware of the issue and are currently working on resolving it. Thank you for your patience! We will post updates as we receive them.
The permission number sites and the Independent Learning instructor grade-entry site will be unavailable Saturday, November 17th, from approximately 8 p.m. until about 6 a.m. Sunday, November 18th, due to scheduled maintenance.
During this time, students in the Applied Computing, BSN-LINC, Data Science, Health Information Management and Technology, Health and Wellness Management, Healthcare Administration, and Sustainable Management programs will be unable to request or obtain permission numbers.
Also during this time, Independent Learning instructors will be unable to enter Independent Learning grades.
We expect functionality to return around 6 a.m. Sunday morning. If you experience difficulties outside the time frame listed above, please reach out to Tech Support by submitting the form to the right.
Thank you for your patience!
UPDATE 11/8/18 – This issue is resolved. Thank you for your patience!
We are currently experiencing difficulties with our ticketing system and our response time is a little slower than normal. We appreciate your patience as we work through this issue. If you need assistance, please feel free to call 877-724-7883.
Office of Online & Professional Learning Resources
Universities of Wisconsin
780 Regent St., Suite 130
Madison, WI 53715
Phone: 608-800-6762
Fax: 608-265-9396