UPDATE 11/8/18 – This issue is resolved. Thank you for your patience!
We are currently experiencing difficulties with our ticketing system and our response time is a little slower than normal. We appreciate your patience as we work through this issue. If you need assistance, please feel free to call 877-724-7883.
10/1/18 UPDATE: This issue appears to be resolved. If you continue to experience difficulties resetting your D2L password, please feel free to submit a ticket and we will be happy to look into it further.
We have become aware that students using Gmail e-mail addresses are experiencing difficulties with the following tasks:
If you need to reset your password in D2L and your D2L account is connected to a Gmail account, please submit a ticket to Tech Support with a different (non-gmail) e-mail address and we will be happy to update your account in D2L which should allow you to change your password.
If you need to submit a ticket to Tech Support, please consider using a non-Gmail e-mail address for now. Campus e-mail addresses are recommended whenever possible.
We will continue to look into the problem in search of a resolution. Thank you for your patience!
There may be an outage of the below systems between 7:30 and 10:30 PM on Friday, August 24, 2018:
If you continue to experience difficulties accessing these sites after 10:30 PM on Friday, August 24, please submit a ticket by filling out the form to the right. We will be happy to assist as soon as possible.
UPDATE: The outage appears to be resolved. If you encounter further difficulties, please submit a ticket using the form to the right.
We have been notified that the D2L site is down. We are looking into this outage and will post updates as soon as possible. Thank you for your patience!
UPDATE: Everything now is up and running. If you encounter problems with any of the below sites, please submit a ticket. Thank you!
There will be a planned outage of the below sites on Monday, April 23 from approximately 7:30 a.m. to noon:
After noon on April 23, the sites should be back up and ready for normal use. We thank you for your patience during this planned outage.
Office of Online & Professional Learning Resources
Universities of Wisconsin
780 Regent St., Suite 130
Madison, WI 53715
Phone: 608-800-6762
Fax: 608-265-9396