MyLab Math will be undergoing scheduled maintenance on Saturday, June 18, from midnight to 8 a.m. Central Time. Please avoid logging in or attempting work in MyLab Math during this time.
Flexible Option (Flex)
Change in Tech Support web form email address
Starting Friday, April 22, the email address associated with the webform to the right will change. The new email address will be IT-ServiceDesk@wisconsin.edu. Please continue to reach out to us using the webform or the phone number to the right and we will be happy to assist you.
***If you already have an open ticket with us, we will continue to communicate with you via the oel-support@uwss.wisconsin.edu email address.
Tech Support Limited Hours During Spring Break
UWEX Technical Support will be offering limited hours of business during spring break. Please see our schedule below. All times listed are Central time.
- Saturday, March 12 – 12:00 p.m. – 5:00 p.m.
- Sunday, March 13 – 12:00 p.m. – 5:00 p.m.
- Monday – Friday, March 14 – 18 – 7:00 a.m. – 6:30 p.m.
- Saturday, March 19 – 12:00 p.m. – 5:00 p.m.
Please note that Daylight Saving Time begins Sunday, March 13.
We will return to our normal hours of operation Sunday, March 20 (7 a.m. – 11 p.m.).
Canvas Outage 12/7
Canvas is currently experiencing some degraded performance and/or complete outage due to AWS currently experiencing an outage. The incident can be tracked at https://status.instructure.com/
MyLab Math Maintenance November 20
On Saturday, November 20, from midnight to about 8 a.m., MyLab Math and MathXL will be unavailable due to scheduled maintenance. You will be unable to access these programs during this time, so please be sure to schedule any work for times outside of that window.