SOLAR will be down on Sunday, March 3, from approximately 6 a.m. to approximately noon. Please contact the UW Parkside Help Desk at 262-595-2444 if you encounter difficulties accessing SOLAR outside of that time.
Flexible Option (Flex)
Help Desk Availability 1/29 – 1/31
Due to the extreme cold temperatures, the Help Desk will only be available through the web-form to the right until noon on Thursday, January 31. If you need technical assistance, please fill out and submit the form to the right and we will be happy to assist.
PRISM Access Issues
PRISM has been experiencing intermittent issues on Friday, December 28. Technicians are aware of the problem and are working on resolving it.
Thank you for your patience!
Tech Support Holiday Hours
Tech Support will be available on a reduced schedule from Sunday, December 23, through Tuesday, January 1. The hours of operation are below:
- Sunday, December 23: 8 a.m. to 6 p.m. (phone calls)
- Submitted forms will be handled until 9 p.m.
- Monday, December 24: CLOSED
- Tuesday, December 25: CLOSED
- Wednesday, December 26: 8 a.m. to 6 p.m. (phone calls)
- Submitted forms will be handled until 9 p.m.
- Thursday, December 27: 8 a.m. to 6 p.m. (phone calls)
- Submitted forms will be handled until 9 p.m.
- Friday, December 28: 8 a.m. to 6 p.m.
- Saturday, December 29: 8 a.m. to 6 p.m.
- Sunday, December 30: 8 a.m. to 6 p.m. (phone calls)
- Submitted forms will be handled until 9 p.m.
- Monday, December 31: CLOSED
- Tuesday, January 1: CLOSED
- Wednesday, January 2: 7 a.m. to 11 p.m. (regular business hours)
Reported Difficulties Accessing PRISM, IL Canvas password reset site, UW Colleges e-mail
Students and employees have reported issues accessing PRISM and other UW Colleges/Extensions sites like e-mail. If you encounter difficulties logging in, please try resetting your password by going to the password reset page and clicking “Forgot Password.” Follow the prompts to reset your password. If you continue to experience difficulties, please let us know by submitting the form to the right.
Technicians are working on resolving the issue; we will post updates as they arrive.