The Virtual Lab may not be immediately available to students in some programs for Preview Week. We are finalizing the environments, so they will be ready and available a bit later in the week.
Data Science Degree (DS)
Virtual Lab Outage Friday, May 27, at 5 p.m. CT
The Virtual Lab will be undergoing scheduled maintenance on Friday evening, May 27, from 5 p.m. to about 7 p.m. Central Time. Please avoid logging in or being logged into the Lab during that time, as any sessions will be disconnected when the maintenance begins.
Change in Tech Support web form email address
Starting Friday, April 22, the email address associated with the webform to the right will change. The new email address will be IT-ServiceDesk@wisconsin.edu. Please continue to reach out to us using the webform or the phone number to the right and we will be happy to assist you.
***If you already have an open ticket with us, we will continue to communicate with you via the oel-support@uwss.wisconsin.edu email address.
Tech Support Limited Hours During Spring Break
UWEX Technical Support will be offering limited hours of business during spring break. Please see our schedule below. All times listed are Central time.
- Saturday, March 12 – 12:00 p.m. – 5:00 p.m.
- Sunday, March 13 – 12:00 p.m. – 5:00 p.m.
- Monday – Friday, March 14 – 18 – 7:00 a.m. – 6:30 p.m.
- Saturday, March 19 – 12:00 p.m. – 5:00 p.m.
Please note that Daylight Saving Time begins Sunday, March 13.
We will return to our normal hours of operation Sunday, March 20 (7 a.m. – 11 p.m.).
DS 710 Virtual Lab Issue Running Anaconda
UPDATE:
This issue is RESOLVED as of 8 a.m. on 1/31/22.
From 1/28/22:
DS 710 students are encountering an issue running Anaconda in the Virtual Lab. Please follow the instructions in this KnowledgeBase document for the current workaround.
Engineers are working on resolving the issue.