Tech Support will offer limited availability during the weekend of the Thanksgiving holiday. Please see below:
12:30 UPDATE (Oct 27): Our system is back online and fully operational.
Oct 27 UPDATE: We will be undergoing additional maintenance from noon to 1 p.m. (Central Time). Our ticketing system may not allow the form submissions through. Please submit tickets after that time or call 877-724-7883. If we are not available, please leave a message and we will respond to you as soon as possible.
4:30 p.m. UPDATE: Our ticketing system continues to experience difficulties, but we are closely monitoring the situation as engineers work to resolve it. We will continue to respond to webform submissions as quickly as we are able. For more immediate assistance, please call 877-724-7883.
10/26/20 2:30 p.m. Posting: Our ticketing system will be undergoing maintenance from 3 p.m. to 4 p.m. Central Time today, October 26. Please wait until after 4 p.m. to submit the webform to the right. We will assist you as soon as possible after the maintenance.
Canvas will be performing maintenance on July 21 between 3 a.m. and 4 a.m. Central Time. Please note that you may not be able to access Canvas for about 15 minutes during this time.
Planned outage for site maintenance is scheduled for 6/19 and should last between 15-30 minutes, however up to two hours may be needed if issues arise.
Maintenance will be performed on videos in all Canvas courses starting Monday, June 8, through Wednesday, June 10. During this time, you may experience a disruption in being able to access videos, but transcripts will still be available. If you do experience difficulties accessing videos in your course, please try again later. The disruption should not take the entire three days per video; you should be able to access that video later in the day.
Office of Online & Professional Learning Resources
Universities of Wisconsin
780 Regent St., Suite 130
Madison, WI 53715
Phone: 608-800-6762
Fax: 608-265-9396