Universities of Wisconsin Office of Online and Professional Learning Resources

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BSN@Home

Canvas Content Update Sunday, April 4

There will be an update of the Canvas content host on Sunday, April 4, beginning at 7 a.m. Central Daylight Time, expected to last about 15 to 30 minutes. During this time, you may be unable to view certain videos or presentations, but you should be able to once the update is done.

Please reach out to our office using the form on the right if you experience difficulties outside of this time and we will be happy to help.

Canvas Scheduled Maintenance

Canvas will be undergoing scheduled maintenance at 3am CT Thursday, March 25th for up to one hour. During this time Canvas access may be unnavailable, and you can check the status of the update here.

Unable to Log into Canvas

When trying to access Canvas, you may be unable to log in, experience long load times and/or page errors. Canvas support is aware of the issue and is working to resolve this as quickly as possible.

Check back here for updates or at: https://status.instructure.com/

UWEX Tech Support Holiday Hours

UWEX Tech Support will offer modified hours over the holiday season. Please see the schedule below:

  • December 23 – 8am – 6:30pm
  • December 24 and December 25 – CLOSED
  • December 26 and December 27 – 8am – 6pm
  • December 28 -December 30 – 8am – 7pm
  • December 31 and January 1 – CLOSED
  • January 2 and January 3 – 8am – 6pm

We will return to our normal business hours on January 4.

Multiple System Outages November 20 into November 21

There will be a planned maintenance event beginning the evening of Friday, November 20, lasting through the morning of Saturday, November 21. This outage will affect several systems. Please read the below list to identify if you will be affected.

  • Canvas Access for Independent Learning (IL) and Substance Use Disorders Certificate (SUD-C) students only
  • Calls to Success Coaches, Admissions, Financial Aid, the UWEX Registrar, and Tech Support
  • Permission Number Site access for all programs
  • Flexible Option Student Admission Portal (my.uwex.edu)
  • IL grade entry (IL instructors only)

During the above time period, you will not be able to access any of the above systems. Please arrange your time so that you can do your necessary work outside of the times of the outage.