Universities of Wisconsin Office of Online and Professional Learning Resources

Archives for BSN-LINC

BSN-LINC

TurnItIn Issues

5/3/18 10:15 a.m. UPDATE: We have received word from the TurnItIn team that the issue is resolved. If you continue to experience difficulties, please let us know. Thank you!

We have received reports that TurnItIn, an anti-plagiarism application in some courses, is experiencing issues. TurnItIn engineers are aware of the issues and actively working to resolve them. We will post updates as we receive them.

Help Desk Availability 1/29 – 1/31

Due to the extreme cold temperatures, the Help Desk will only be available through the web-form to the right until noon on Thursday, January 31. If you need technical assistance, please fill out and submit the form to the right and we will be happy to assist.

Various sites down temporarily

The below sites may be temporarily unavailable due to maintenance between 3:30 p.m. and 5 p.m., Tuesday, January 15:

  • Independent Learning website
  • BSN-LINC registration site
  • Independent Learning student accounts
  • Permission Number sites for Applied Computing, Data Science, Healthcare Administration, HIMT, HWM, and Sustainable Management
  • Independent Learning grade entry site (LPV)

Downtime is not expected to last more than five minutes or so, but you may want to plan any work in these sites outside of the possible outage window (3:30 – 5 p.m., Tuesday, January 15). If you experience difficulties with these sites outside of the outage window, please fill out and submit the form to the right.

 

Tech Support Holiday Hours

Tech Support will be available on a reduced schedule from Sunday, December 23, through Tuesday, January 1. The hours of operation are below:

  • Sunday, December 23: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Monday, December 24: CLOSED
  • Tuesday, December 25: CLOSED
  • Wednesday, December 26: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Thursday, December 27: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Friday, December 28: 8 a.m. to 6 p.m.
  • Saturday, December 29: 8 a.m. to 6 p.m.
  • Sunday, December 30: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Monday, December 31: CLOSED
  • Tuesday, January 1: CLOSED
  • Wednesday, January 2: 7 a.m. to 11 p.m. (regular business hours)

Scheduled Maintenance 8 p.m. – 9:30 p.m. Wednesday, December 12

The permission number sites and the Independent Learning instructor grade-entry site will be unavailable from approximately 8 p.m. until about 9:30 p.m. on Wednesday, December 12, due to scheduled maintenance.

During this time, students in the Applied Computing, BSN-LINC, Data Science, Health Information Management and Technology, Health and Wellness Management, Healthcare Administration, and Sustainable Management programs will be unable to request or obtain permission numbers.

Also during this time, Independent Learning instructors will be unable to enter Independent Learning grades.

We expect functionality to return around 9:30 p.m. Wednesday, December 12. If you experience difficulties outside the time frame listed above, please reach out to Tech Support by submitting the form to the right.

Thank you for your patience!