University of Wisconsin Extended Campus

Archives for BSN-LINC

BSN-LINC

Tech Support Holiday Hours

Tech Support will be available on a reduced schedule from Sunday, December 23, through Tuesday, January 1. The hours of operation are below:

  • Sunday, December 23: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Monday, December 24: CLOSED
  • Tuesday, December 25: CLOSED
  • Wednesday, December 26: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Thursday, December 27: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Friday, December 28: 8 a.m. to 6 p.m.
  • Saturday, December 29: 8 a.m. to 6 p.m.
  • Sunday, December 30: 8 a.m. to 6 p.m. (phone calls)
    • Submitted forms will be handled until 9 p.m.
  • Monday, December 31: CLOSED
  • Tuesday, January 1: CLOSED
  • Wednesday, January 2: 7 a.m. to 11 p.m. (regular business hours)

Scheduled Maintenance 8 p.m. – 9:30 p.m. Wednesday, December 12

The permission number sites and the Independent Learning instructor grade-entry site will be unavailable from approximately 8 p.m. until about 9:30 p.m. on Wednesday, December 12, due to scheduled maintenance.

During this time, students in the Applied Computing, BSN-LINC, Data Science, Health Information Management and Technology, Health and Wellness Management, Healthcare Administration, and Sustainable Management programs will be unable to request or obtain permission numbers.

Also during this time, Independent Learning instructors will be unable to enter Independent Learning grades.

We expect functionality to return around 9:30 p.m. Wednesday, December 12. If you experience difficulties outside the time frame listed above, please reach out to Tech Support by submitting the form to the right.

Thank you for your patience!

Possible Slow Video and Presentation Issues

There is currently an outage which is causing potential for slow playback of video and narrated PowerPoint presentations in D2L and Canvas. Technologists are aware of the issue and are currently working on resolving it. Thank you for your patience! We will post updates as we receive them.

Scheduled Maintenance 11/17 – 11/18

The permission number sites and the Independent Learning instructor grade-entry site will be unavailable Saturday, November 17th, from approximately 8 p.m. until about 6 a.m. Sunday, November 18th, due to scheduled maintenance.

During this time, students in the Applied Computing, BSN-LINC, Data Science, Health Information Management and Technology, Health and Wellness Management, Healthcare Administration, and Sustainable Management programs will be unable to request or obtain permission numbers.

Also during this time, Independent Learning instructors will be unable to enter Independent Learning grades.

We expect functionality to return around 6 a.m. Sunday morning. If you experience difficulties outside the time frame listed above, please reach out to Tech Support by submitting the form to the right.

Thank you for your patience!

Technical Difficulties

UPDATE 11/8/18 – This issue is resolved. Thank you for your patience!

 

We are currently experiencing difficulties with our ticketing system and our response time is a little slower than normal. We appreciate your patience as we work through this issue. If you need assistance, please feel free to call 877-724-7883.