The certificate program includes four core courses and the choice of one additional elective course—all taught by instructors who are experts in their fields. Participants can also choose to take any individual courses of interest. Continuing Educational Credits (1.1 per course) are available.
The time commitment for each is course is approximately 1.5 consecutive days and held at the Pyle Center, Madison, Wisconsin.
- Increasing Your Personal Brand – Public Speaking for Small and Large Audiences (Elective)
May 9-10, 2017 REGISTRATION IS OPEN
In a high-tech world, people are still looking for a high-touch rapport regardless of your expertise. If verbal communication accounts for just seven percent of your message, what does the 93 percent of your nonverbal communication say about your presence?
Lack of awareness about nonverbal communication can, and does, sabotage your success. This program will help you learn or refresh practical tips for a crisp delivery, regardless the audience. Participants will be able to assess what their personal mannerisms and behaviors are saying about them before the intended message is even delivered, and is often lost. At the same time, they will learn how to improve their voice power and presence in order to project more power and authority. Come ready to sharpen skills that will pack your message with a punch and impact how your overall communication is received by others. Adults learn better when they are having fun, so come prepared for both a highly interactive session and an action-packed day and a half!
You will learn:
- Power of Your Presence
- Power of Your Voice
- Techniques to Obtain Good Audience Rapport
- Preparing Yourself; Mentally and Physically
- How to Develop a Presentation
- Delivering Successful Presentations
- Hands-on exercise to help you practice what you learn to improve your own rapport and presence
- Greater awareness of how and what nonverbal communication impacts your delivery
- Assessment of your own preferred communication style and areas you can improve
- Assessment of barriers for you specifically that get in the way of delivery a communication message to others that connects with them
- Practice introductions and short presentation deliveries with a few participants learning in a group setting. This practical learning will provide tips that show everyone how to play to their own personality style and communication strengths. Participants discover great communicators come in all sizes and shapes with just as many styles
Instructor: Alice O’Connor
- Effective Conflict Resolution Skills and Strategies for the Workplace (Elective)
June 6-7, 2017 REGISTRATION IS OPEN
In this highly engaging and interactive workshop, participants will learn an eight-step process for dealing effectively with workplace conflicts. This will include opportunities to discuss and clarify key sources of conflict, needs to be addressed, and communication and negotiation strategies for building interest-based, collaborative agreements.
During this session, participants will learn to:
- Gain a clear understanding of the sources of conflict and their natural consequences for the workplace
- Understand a clear process for addressing such conflicts through effective communication and collaborative negotiation strategies
- Gain personal insights regarding their own styles, strengths, and challenges for addressing conflicts with others, especially within a workplace context
Instructor: Harry Webne-Behrman
- The Influential Leader (Core) REGISTRATION IS OPEN
September 19-20, 2017
Simply put leadership matters. Institutions that systematically build the leadership capacity of their teams outperform those who don’t. Creating time for leadership takes effort – there are people to manage, reports to write, meetings to attend, deadlines to meet, and of course making time for a personal life. This interactive, thought-provoking workshop is designed for managers and leaders who want to increase their positive impact in a meaningful way.
You will explore and learn:
- Your leadership values
- Your individual motivators
- Your leadership purpose statement
- The role of presence and mindfulness in influential and impactful leadership
- Ways to build and develop meaningful relationships and connections
- The role of gratitude and generosity in influential leadership
Key Activities: Complete The Motivators Assessment to identify your core drivers, draft core leadership values, draft leadership purpose statement, and build relationships with higher education leaders. Assessment to be taken prior to course start date.
Instructor: Sarah Young
- The High Engagement Leader (Core) REGISTRATION IS OPEN
October 17-18, 2017
Today’s universities and colleges are faced with challenges unlike before. Solutions to maximize efficiency or grow revenues are not working; leaders must develop new approaches.
One of the most untapped resources in higher education is the power and creativity of employees. Deep engagement is critical to transforming our institutions and developing models that last.
How do leaders build their skills and mindsets and seize this transformational opportunity?
This workshop will help leaders connect with their authentic purpose and create environments that support success through highly engaging collaborative work environments.
You will learn to:
- Rediscover your authentic communication style, strengths, values, and passions
- Develop inclusive processes to create shared vision that strategically positions the university/college/department and engages diverse stakeholders
- Develop plans to create a rich environment that advances creativity and builds collaboration and productivity
- Build strategies to increase employee engagement
- Hone your skills to build diverse high-performing teams
- Leave with a plan and the skills to create a more highly engaged workplace
Key Activities: Assess your preferred communication style, practice your teamwork in multiple settings, and leave with a plan for creating engagement
Instructor: Christine J. Quinn
- The Strategic Leader (Core) REGISTRATION IS OPEN
January 16-17, 2018
The people in any postsecondary organization are interdependent, but it can be difficult to see this given our prevailing “silo” organizational structures. Learn techniques of systems thinking that will enhance your ability to make effective decisions and acknowledge the living systems in which we work.
The purpose of strategic planning is not to create plans, but to create results. We will apply the techniques of strategic decision-making to the process of planning. To help ensure that your plan is strategic, focused, and a road map for the future for everyone you lead we will focus on:
- How to develop a systems thinking mind-set
- Questions leaders need to ask themselves before any big decision is made
- How to create and execute strategic plans with measurable outcomes
- Advantages and limitations of an interest-based approach to problem-solving
- The keys to effective decision-making in a higher education environment
Using a case study, we will examine the “interest-based” approach, a simple, yet effective process for problem-solving that was identified in the Harvard Negotiation Project and is described in Getting to Yes (Fisher, Ury and Patton, 2011). Using an interest-based approach gives an academic leader the opportunity to move a group of people from a mindset of competition and zero-sum thinking to new levels of collaboration and cooperation.
Instructor: Kathleen A. Paris
- The Innovative Leader (Core) REGISTRATION IS OPEN
March 20-21, 2018
Innovation is a word we hear often, but what does it really mean to be an Innovative Leader? Is it possible to be innovative in environments that have historically embraced stability and order over risk, change, and uncertainty? This course will encourage you to build a new mindset for approaching challenges in our organizations. Learn to identify possibilities and create the conditions in your work teams that make innovation a way of being, versus a one-time initiative. During this interactive session, we will explore:
- What it means to be an Innovative Leader – and ways to stretch your skills and capacity in this area
- Innovation as a way of being, versus an initiative or a program
- Innovative approaches to problem-solving
- Intrapreneurship: bringing an entrepreneurial mindset and perspective to your team and organization
- Tools, technologies, and processes that support innovative leadership
- The challenges with “innovation” and how to navigate them
Instructor: Sarah Young